Privacy Policy
1. About this Privacy Policy
I respect your privacy and am committed to protecting your personal information.
This Privacy Policy explains what personal information I collect, why I collect it, how I use it, where it is stored, who I may share it with and how long I keep it.
It applies to information collected through the Inky Cat Printshop website, through purchases and enquiries, through my mailing list, and when you contact me directly by email, telephone or other means.
I will only collect and use personal information where I have a lawful basis to do so and will only keep it for as long as it is necessary or required by law.
If you have any questions about this Privacy Policy or how I handle your personal information, please contact me at:
Email: inkycatprintshop@gmail.com
2. Who is responsible for your information?
Inky Cat Printshop is responsible for the personal information I collect and use for my business.
If you have any questions about how your personal information is handled, or wish to exercise any of your data protection rights, please contact me at:
3. My website and Wix
My website is hosted and operated using the Wix.com platform.
When you use my website, Wix may process personal information on my behalf in order to provide website hosting, online shop, payment, security and other services.
I am responsible for deciding how and why personal information collected through my website is used. Wix acts as a data processor for much of this information on my behalf.
For information about how Wix processes personal information, please see Wix's Privacy Policy.
The information I may collect through my website includes your name, email address, postal address, telephone number, information relating to your orders, communications you send to me and technical information such as your IP address and information about how you use the website.
I only collect information that is necessary for the relevant purpose.
4. What personal information do I collect?
Depending on how you interact with Inky Cat Printshop, I may collect the following information.
When you place an order
I may collect:
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your name;
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billing and delivery address;
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email address;
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telephone number where provided;
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details of the products you purchase;
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information needed to personalise an order, where applicable;
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payment and transaction information; and
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communications relating to your order.
Payment card details are processed through the payment services provided through Wix and its payment processing partners. I do not need to keep a record of your full payment card details.
When you contact me
If you contact me by email, telephone or through my website, I may keep your name, contact details and the contents of your communication so that I can respond to you and deal with your enquiry.
When you join my mailing list
If you choose to subscribe to my mailing list, I will collect your name and email address and information about your consent to receive marketing communications.
When you enquire about a commission or design project
I may collect your name, business name, address, email address, telephone number and information about the project you are discussing with me.
Website information
When you visit my website, technical information may be collected automatically, such as your IP address, browser and device information and information about how you use the website.
Some of this information may be collected through cookies and similar technologies. Further information is provided in the Cookies section below.
5. How do I collect your information?
I collect personal information:
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when you place an order through my website;
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when you subscribe to my mailing list;
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when you contact me by email, telephone or through my website;
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when you enquire about a commission or design project;
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when you provide information in connection with a personalised product;
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when you provide a testimonial or review; and
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automatically through my website, where applicable, through cookies and similar technologies.
Where possible, I collect personal information directly from you.
If I receive personal information from another source, I will provide you with the relevant privacy information where required by law.
6. Why do I collect and use your personal information?
I use your personal information where necessary to:
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process and fulfil your orders;
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arrange delivery of your purchases;
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communicate with you about an order or enquiry;
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provide customer service and deal with questions or problems;
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process payments and refunds;
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provide personalised products or commissioned work where you have requested this;
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send newsletters and marketing communications where you have given the appropriate consent;
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maintain appropriate business and financial records;
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comply with legal and accounting requirements;
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protect the security of my website and business;
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understand how my website is used and improve it, where appropriate consent has been obtained for non-essential analytics; and
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respond to legal or regulatory requirements.
I will not use your personal information for purposes that are incompatible with the purpose for which it was originally collected without first considering whether I am permitted to do so under data protection law.
7. What is my lawful basis for using your information?
UK data protection law requires me to have a lawful basis for processing personal information. Depending on why I am using your information, I rely on the following lawful bases:
Contract
I use your information where it is necessary to process and fulfil an order or provide a product or service that you have requested.
Legal obligation
I may need to collect and retain information to comply with legal, accounting and tax requirements.
Consent
I use your information on the basis of your consent when you choose to subscribe to my marketing emails or where you have specifically agreed to another use of your information.
You can withdraw your consent at any time.
Legitimate interests
I may use your information where it is necessary for my legitimate business interests, such as responding to enquiries, maintaining appropriate business records, protecting the security of my website and business, and improving my products and services, provided that these interests do not override your rights and interests.
Where I rely on legitimate interests, I will only use this basis where the processing is necessary, reasonable and proportionate.
8. Who do I share your information with?
I do not sell your personal information.
I only share personal information where it is necessary to operate my business, fulfil your order, provide a service to you or comply with a legal requirement.
Depending on how you interact with Inky Cat Printshop, this may include:
Wix
I use Wix to host and operate my website and online shop. Wix may process information on my behalf in providing these services.
Payment providers
Payments made through my website are processed using payment services available through Wix. Payment information may be processed by Wix and its payment processing partners. I do not store full payment card details myself.
Postal and delivery services
When you place an order, I may provide your name and delivery address to the postal or courier service responsible for delivering your purchase.
Professional advisers
If necessary, I may provide relevant business records to professional advisers such as an accountant for accounting, tax or legal purposes.
Legal and regulatory authorities
I may disclose personal information where I am legally required to do so or where disclosure is necessary to protect my legal rights or comply with a legal process.
I will not provide your personal information to another business for that business to use for its own marketing purposes.
9. Where is your information stored?
Some of the service providers I use, including Wix and its service providers, may process or store personal information outside the UK.
Where personal information is transferred outside the UK, appropriate safeguards will be used where required by UK data protection law.
Further information about Wix's international data processing arrangements can be found in Wix's Privacy Policy.
10. How will I communicate with you?
I may contact you when necessary to:
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process or update you about an order;
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respond to an enquiry;
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provide customer service;
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deal with a problem relating to an order or payment;
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discuss a commission or design project you have requested;
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send information you have specifically asked me to provide; or
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send marketing communications where you have subscribed to my mailing list.
Depending on the circumstances, I may contact you by email, telephone or post.
I will not use your contact details for unrelated marketing unless you have given the appropriate consent or I am otherwise permitted to do so by law.
11. Cookies and similar technologies
My website uses cookies and similar technologies.
Cookies are small text files stored on your device that help websites function and can provide information about how a website is used.
Some cookies are strictly necessary for the website to operate. These may include cookies required for security, shopping baskets, checkout and other essential website functions.
Other cookies may be used for purposes such as analytics, advertising or other non-essential functionality. Where consent is required, these cookies will not be placed on your device unless you have given your consent.
I use the Usercentrics consent management platform to help manage cookie consent and record your cookie preferences. Usercentrics helps me provide information about the cookies and similar technologies used on the website and allows you to accept or reject non-essential cookies.
You can change or withdraw your cookie consent at any time through the cookie settings on the website.
You can also control or delete cookies through your browser settings, although disabling essential cookies may affect how the website functions.
For further information about how Usercentrics processes personal information, please refer to the Usercentrics Privacy Policy.
12. Website analytics
My website may use analytics services to help me understand how visitors use the website and to improve the website and the experience I provide.
Depending on the services enabled on the website, analytics information may include information such as which pages are visited, how visitors arrived at the website, how long they spend on pages and how they interact with the website.
Where required, non-essential analytics cookies and similar technologies will only be used after you have given your consent through the Usercentrics consent management platform.
The specific cookies and technologies in use can be viewed through the cookie settings on the website.
Where applicable, information about how individual analytics providers process personal information can be found in their own privacy policies.
13. How can I withdraw my consent?
Where I rely on your consent to process your personal information, you can withdraw that consent at any time.
For marketing emails, you can unsubscribe by clicking the unsubscribe link at the bottom of the email or by contacting me at:
Withdrawing consent will not affect the lawfulness of processing that took place before you withdrew your consent.
14. Mailing list and marketing
If you choose to subscribe to my mailing list, I will use your name and email address to send you information about Inky Cat Printshop.
This may include:
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new print designs;
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new products;
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information about how designs are created;
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new blog posts; and
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special offers.
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I will only send marketing communications where I have the appropriate permission to do so.
I keep a record of your consent so that I can demonstrate when and how you agreed to receive marketing communications.
Your mailing-list information is managed through the services I use to create and send my newsletters. At present, I use Wix for this purpose.
You can unsubscribe at any time by clicking the unsubscribe link at the bottom of my emails or by contacting me directly.
If you unsubscribe, I will stop sending you marketing emails, although I may retain a record of your previous consent or withdrawal where necessary to demonstrate compliance with my legal obligations.
15. Customer order information
When you purchase a product from me, I keep the information necessary to process and fulfil your order.
This may include your name, delivery address, email address, telephone number where provided, details of the products purchased and information relating to the transaction.
I may contact you about your order, including to confirm the purchase, provide delivery information, deal with a query or resolve a problem.
I keep appropriate records of sales and transactions to meet my legal, accounting and tax obligations.
I will not use your order information for unrelated marketing unless you have separately subscribed to my mailing list or I am otherwise legally permitted to do so.
16. Online payments
I use Wix Payments and the payment services available through Wix to process payments made through my online shop.
Payment information is processed by Wix and its relevant payment processing partners.
I do not store full payment card details myself.
Payment processing is subject to the relevant payment provider's terms and privacy information.
For more information, please see Wix's Privacy Policy and, where applicable, the relevant payment provider's privacy information.
17. Delivery
To send physical orders to you, I use Royal Mail, the Post Office and/or other postal or courier services.
I provide the delivery service with the information necessary to deliver your order, normally your name and delivery address.
I do not provide your contact details to delivery companies for their own marketing purposes.
18. Commission and design clients
If you enquire about or commission a design project, I may keep your name, business name, address, email address, telephone number and information relating to the project.
I use this information to communicate with you, prepare quotations, provide the agreed service, issue invoices and maintain appropriate business records.
I may keep relevant project records for as long as reasonably necessary for the project, ongoing business relationship and any applicable legal, accounting or tax requirements.
I will not use your contact details for unrelated marketing unless you have separately given permission for me to do so or I am otherwise permitted to do so by law.
19. Quotes and invoices
Quotes and invoices may contain your name, business name, address, email address, telephone number and details of the products or services provided.
I keep appropriate records of quotes, invoices and financial transactions for business administration and to meet my legal, accounting and tax obligations.
I will only share these records where necessary with relevant professional advisers, service providers or authorities, or where I am legally required to do so.
20. Testimonials
I may display testimonials about my products or services on my website or other marketing materials.
I will only use a testimonial where I have permission to do so.
Unless you have agreed otherwise, I will only display the name and business information you have agreed can be published. I will not publish your private contact details.
You can ask me to remove your testimonial at any time by contacting me at inkycatprintshop@gmail.com.
21. Third-party suppliers
I use third-party suppliers and service providers where necessary to operate my business.
These may include website, payment, email, accounting, delivery, printing, technology and professional services.
I only provide third parties with the personal information they need to carry out the relevant service.
Where required, I will ensure that appropriate contractual and data protection arrangements are in place.
22. How do I store and protect your information?
I take reasonable and appropriate steps to protect the personal information I hold against loss, misuse, unauthorised access, alteration or disclosure.
Digital information held directly by me is stored on password-protected devices and accounts.
Paper records, where retained, are stored securely.
Information processed through Wix and other online service providers is protected using the security measures provided by those services.
No method of storing or transmitting information over the internet can be guaranteed to be completely secure. However, I take reasonable steps to protect the information I hold.
23. How long do I keep your information?
I keep personal information only for as long as I need it for the purpose for which it was collected, unless I am required to keep it for longer by law.
Different types of information may therefore be kept for different periods.
For example:
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Customer order and financial records: I keep these for the period necessary to meet my legal, accounting and tax obligations.
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Mailing-list information: I keep this while you remain subscribed. If you unsubscribe, I will stop using your information for marketing, although I may retain a record of your previous consent or withdrawal where necessary.
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Enquiries: I keep relevant information for as long as necessary to deal with your enquiry and any resulting business relationship.
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Commission and project information: I keep relevant records for as long as reasonably necessary for the project, ongoing business relationship and any applicable legal or accounting requirements.
When personal information is no longer required, I will securely delete it or dispose of it appropriately.
24. Your data protection rights
Under UK data protection law, you may have the right to:
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ask for a copy of the personal information I hold about you;
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ask me to correct inaccurate or incomplete information;
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ask me to delete your personal information in certain circumstances;
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ask me to restrict how I use your personal information in certain circumstances;
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object to certain uses of your personal information;
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request the transfer of your personal information to you or another organisation where the right to data portability applies; and
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withdraw your consent where I am relying on consent to process your information.
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These rights are subject to certain legal conditions and exemptions, so they may not apply in every situation.
To exercise your rights, please contact me at:
I will normally respond to a valid request within the time period required by data protection law.
25. Data breaches
I take reasonable steps to protect the personal information I hold.
If I become aware of a personal data breach, I will investigate it and take appropriate steps to contain and address the breach.
Where required by UK data protection law, I will report a personal data breach to the Information Commissioner's Office and/or notify affected individuals.
26. Marketing and personal information
I will never sell your personal information.
I will not provide your personal information to another business for that business to use for its own marketing purposes.
I do not buy marketing lists or databases containing personal information.
Where I send marketing communications, I will do so in accordance with applicable data protection and electronic marketing laws.
27. How can I make a complaint?
If you have any concerns about how I have collected or used your personal information, please contact me first at:
I will do my best to resolve your concern.
You also have the right to complain to the Information Commissioner's Office (ICO) if you believe that your personal information has not been handled in accordance with data protection law.
You can find information about making a complaint on the ICO website.
28. Changes to this Privacy Policy
I may update this Privacy Policy from time to time to reflect changes to my business, the information I collect, the services I use or changes in data protection law.
The most recent version will always be published on this website.
Where a change is significant, I will take reasonable steps to bring it to your attention.
29. Contact
If you have any questions about this Privacy Policy, how I use your personal information, or your data protection rights, please contact me:
Inky Cat Printshop
Email: inkycatprintshop@gmail.com
Last updated: August 2026